REPORT A CYBERCRIME IN INDIA

Know Where to Report. Understand the Process. Take Action.

Have you experienced online fraud, social media harassment, identity theft, cyberstalking, account hacking or another cybercrime?

Reporting cybercrime through the appropriate official channel is an important step towards seeking assistance and initiating action.

The Indian Cyber Squad (ICS) provides educational information to help individuals understand cybercrime reporting procedures, available government resources and the steps involved in filing a complaint.

REPORT IT. PRESERVE THE EVIDENCE. TAKE ACTION.

[REPORT CYBERCRIME ONLINE]
[CALL 1930 FOR FINANCIAL CYBER FRAUD]

 

1. WHERE CAN YOU REPORT A CYBERCRIME?

In India, citizens can use the following official channels to report cybercrime.

National Cyber Crime Reporting Portal

The Government of India's official online portal allows citizens to report various types of cybercrime.

Website: https://cybercrime.gov.in/

You can use the portal to report:

• Online financial fraud

• Social media-related crimes

• Cyberstalking and online harassment

• Identity theft and impersonation

• Hacking and unauthorised access

• Crimes involving women and children

• Other cybercrime incidents

BUTTON: VISIT CYBERCRIME PORTAL

 

National Cyber Financial Fraud Helpline – 1930

If you have lost money due to online financial fraud, call 1930 immediately.

You should also contact your bank, payment service provider or relevant financial institution without delay.

Important: Reporting quickly may help authorities and financial institutions take timely steps to address the fraudulent transaction. Recovery of money is not guaranteed.

BUTTON: KNOW MORE ABOUT FINANCIAL FRAUD

 

2. HOW TO FILE A CYBERCRIME COMPLAINT ONLINE

Follow these general steps to submit a complaint through the National Cyber Crime Reporting Portal.

STEP 1 – Visit the Official Portal

Open https://cybercrime.gov.in/ and select the appropriate complaint-reporting option.

STEP 2 – Select the Type of Cybercrime

Choose the category that best describes your incident, such as financial fraud, social media crime or another cybercrime.

STEP 3 – Complete the Required Details

Provide the information requested by the portal, including details of the incident, date, time and relevant individuals or accounts.

STEP 4 – Provide Supporting Evidence

Upload relevant evidence wherever requested. This may include screenshots, transaction details, emails, phone numbers, URLs or other available records.

STEP 5 – Review and Submit

Check the information carefully before submitting your complaint.

STEP 6 – Save the Acknowledgement Number

Keep the complaint acknowledgement number safely. You may need it to track the status of your complaint.

 

Note: Portal screens, categories and procedures may change. Follow the current instructions displayed on the official government portal.

BUTTON: FILE YOUR COMPLAINT

 

3. WHAT INFORMATION SHOULD YOU KEEP READY?

Before filing a complaint, organise the information relevant to your incident.

Personal and Incident Details

• Your contact details as requested by the portal

• Date and approximate time of the incident

• Description of what happened

• Platform, website or application involved

Suspect or Account Details

• Mobile numbers

• Email addresses

• Social media profile links

• Website URLs

• Account identifiers, if available

Financial Fraud Details (If Applicable)

• Transaction ID or UTR number

• Amount involved

• Date and time of transaction

• Bank or payment service provider details

• Relevant account or UPI transaction information

Digital Evidence

• Screenshots of conversations

• Emails and message headers, where available

• Transaction receipts

• Suspicious links and URLs

• Relevant call logs and messages

Do not delay urgent financial fraud reporting while collecting all the evidence.

 

4. WHICH CYBERCRIMES CAN YOU REPORT?

Online Financial Fraud

UPI fraud, internet banking fraud, credit card fraud, phishing scams, investment scams and unauthorised transactions.

Social Media Crimes

Fake profiles, impersonation, account hacking, online threats and misuse of social media accounts.

Cyberstalking and Online Harassment

Repeated unwanted online contact, threats, blackmail, harassment and stalking.

Identity Theft

Misuse of personal information, fraudulent accounts, impersonation and unauthorised use of digital identity.

Hacking and Unauthorised Access

Compromised email accounts, hacked websites, unauthorised system access and data theft.

Crimes Against Women and Children

Online exploitation, cyberbullying, sexual harassment, threats and non-consensual sharing of private images.

 

5. HOW TO TRACK YOUR CYBERCRIME COMPLAINT

After submitting a complaint through the official portal:

1. Keep your acknowledgement number safely.

2. Visit the National Cyber Crime Reporting Portal.

3. Find the complaint status or tracking facility.

4. Enter the details requested by the portal.

5. Follow any further instructions from the concerned authorities.

The concerned law enforcement agency may contact you for additional information or evidence.

BUTTON: VISIT OFFICIAL PORTAL

 

6. IMPORTANT PRECAUTIONS AFTER REPORTING

• Do not delete relevant messages, emails or transaction records.

• Do not share OTPs, passwords or banking PINs with anyone.

• Do not pay anyone promising guaranteed recovery of lost money.

• Do not trust people claiming to be police officers or cyber officials without verification.

• Change compromised passwords and enable two-factor authentication.

• Keep copies of your complaint and all related communication.

BEWARE OF SECONDARY CYBER FRAUD: Fraudsters sometimes contact victims pretending to help recover lost money. Never pay recovery agents who promise guaranteed refunds.

 

7. IMPORTANT OFFICIAL RESOURCES

National Cyber Crime Reporting Portal
https://cybercrime.gov.in/

Financial Cyber Fraud Helpline
1930

Emergency Response Support System
112 – For emergencies requiring immediate police or emergency assistance.

For other cybercrime-related assistance, contact your local police or cybercrime police station as appropriate.

 

FREQUENTLY ASKED QUESTIONS

Q1. Can I report cybercrime online in India?

Yes. You can submit a complaint through the National Cyber Crime Reporting Portal at cybercrime.gov.in.

 

Q2. What should I do immediately after losing money in an online fraud?

Call 1930 immediately, contact your bank or payment service provider and report the incident through the official cybercrime portal.

 

Q3. Can I report a fake social media account?

Yes. You can report relevant incidents through the National Cyber Crime Reporting Portal and the concerned social media platform.

 

Q4. What if I do not have all the evidence?

Provide the information and evidence you currently have. Do not delay urgent reporting while trying to collect everything.

 

Q5. Can I track my cybercrime complaint?

You can use the complaint tracking facility on the official portal, subject to the information and tracking options available there.

 

Q6. Does reporting guarantee that my money will be recovered?

No. Reporting enables the appropriate authorities and financial institutions to take action, but recovery cannot be guaranteed.

 

Q7. Does Indian Cyber Squad register official cybercrime complaints?

ICS provides educational information and guidance about cybercrime reporting. Official complaints should be submitted through the appropriate government or law enforcement channels.

​

NEED MORE CYBER SAFETY GUIDANCE?

Explore the Indian Cyber Squad Cyber Protection Centre for practical information about financial fraud, account security, online harassment, digital evidence and organisational cyber incidents.

GET INFORMED. STAY ALERT. STAY PROTECTED.

[EXPLORE CYBER SUPPORT]
[EXPLORE CYBER SAFETY ARTICLES]

 

Disclaimer: Indian Cyber Squad (ICS) is an educational and awareness organisation. Information on this page is intended for general guidance and does not constitute legal advice, police services, financial services or a guarantee of investigation or recovery. Official reporting procedures and contact details should always be verified through government channels.