On informing about the cyber fraud on the new helpline number ‘1930’ complaint will be registered and police will take action as per requirement.
The Centre has rolled out a new Helpline number ‘1930’ to prevent financial frauds via cyber means and also to track down the crooks who deploy devious means to cheat the gullible consumers. The revamped customer care services were launched in light of increasing cases of online fraud and to ensure that people don’t keep running from pillar to post to their complaints against cybercrime registered & also to get their money from fraudsters, if caught.
The victim may dial 1930 immediately to report the crime. Initially, primary details of the financial transaction will be asked, following which a mechanism will be initiated to rescue the stolen money to wherever it landed. Action will be taken by the police as per the crime.
The victim would be notified with an SMS including the reference number of the complaints and a link to https://www.cybercrime.gov.in/ – the website on which the victim will be required to register a complaint within 24 hours.
Notably, union home minister Amit Shah has asked to give top priority to the victims who have undergone cyber fraud and to rescue them from the hassle of running around with their complaints and waiting for months to get their stolen money back and criminals tracked.
Why & how the Helpline number will save your money?
The chances of recovering your siphoned off money is the highest in first few hours of dubious online transaction. If the victim lodges case immediately, there are high chances of tracking down the cyber criminals. Since precious time is lost in lodging complaints in police stations, the chances of lost money is also minimal.
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